How You Address Others Matters: Personality Development for Professionals

Address | Second Aspect of Personality Development for Professionals

In the previous article, we explored the significance of Dressing—the first aspect of personality development—and how it plays a powerful role in shaping first impressions and professional identity, particularly in architecture and related fields. Now, we move on to the second aspect of personality development: Address.

While the word “address” may commonly refer to location or speech, in the context of personality development, it refers to the way you approach, greet, and interact with others. It is about your tone, manner, and conduct when engaging with individuals across various social and professional hierarchies. How you address others is one of the most revealing aspects of your personality. It communicates your confidence, upbringing, social awareness, and respect for other people.

Before diving deep, let’s remind ourselves of the Seven Key Aspects of Personality Development for Professionals:

  1. Dress
  2. Address
  3. Good Language
  4. Punctuality
  5. Planning your work
  6. Habit to postpone the work
  7. Telephone conversation

What Do We Mean by ‘Address’ in Personality Development?

Address, in this context, is the manner in which you interact and express yourself when speaking to others. It includes:

  • The way you greet people

  • The words and tone you use when starting or joining a conversation

  • How you show respect for age, seniority, and context

  • Your etiquette in formal and informal situations

  • The ability to introduce yourself and others with clarity

  • The politeness and sensitivity with which you speak, especially in group or professional settings

In a professional environment—especially in fields like architecture, planning, and engineering—how you address others can influence your relationships, your reputation, and your growth. Whether you’re dealing with a senior partner, a new intern, a client, or a contractor, addressing others appropriately shows that you are mature, composed, and considerate.

Why Does It Matter?

You may have brilliant ideas and strong design skills, but if you cannot express them respectfully, or if you come across as dismissive or impolite, your message can be lost—or worse, you may damage professional relationships. Your manner of address can either open doors or shut them.

In multidisciplinary teams, your projects depend on collaboration. Addressing your colleagues and collaborators with care builds trust and rapport. On the other hand, poor manners—interrupting others, talking over people, ignoring introductions, or using the wrong tone—can create discomfort and even conflict.

In essence, your ability to address others properly is one of the strongest indicators of your emotional intelligence and professional readiness.

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Telephone conversation Etiquettes | Seven aspects of Personality Development

Telephone conversation Etiquettes | Professional Practice

In my previous articles, we discussed the “Importance of Personality Development for Professionals as well as students” and first six aspects of Personality Development. In this article, we will move on with our discussion on the seventh aspect of Personality Development “Conversing on a Telephone”.

Here are Seven Aspects of Personality Development

  1. Dress
  2. Address
  3. Good Language
  4. Punctuality
  5. Planning your work
  6. Habit to postpone the work
  7. Telephone conversation

How to converse on a telephone in Professional Practice?

Telephone has become a common instrument for us. Even then very few of us have a proper training to talk on the telephone. Here are few suggestions to improve your telephone talk.

A. Use of ‘Hello’ to be minimum on phone.

B. When you make a call, say who do you want to talk, rather than asking to the other end “Aap kaum?” ‘Who are you’? “Hello, Kaun Bolta hai”, this is a bad manner. Instead say, “Namaskar, Harish from Popatlal & Co.; May I talk to Chimanbhai?”

C. When you receive a call in an office, irrespective of the calling person being known or unknown to you, greet him and say where from you have received the call.

“Good morning, B. P.L.Ltd” OR “Associated Architects, Namaskar”.

If a person called is not in the office at that time, the person who receives the call shall show interest in attending the call, shall not sound indifferent to the calling person. If the calling party is unknown to you, you shall softly insist upon knowing the name of the person and where from was he calling and what was it about. The person receiving the call must show in his voice interest and concern in the business the calling party has with your office.

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Habit to Postpone the work | Seven Aspects of Personality Development

Habit to Postpone the work in Professional Practice

In my previous articles, we discussed the “Importance of Personality Development for Professionals as well as students” and first four aspects of Personality Development. In this article, we will move on with our discussion on the fifth aspect of Personality Development “Planning your work”.

Here are Seven Aspects of Personality Development

  1. Dress
  2. Address
  3. Good Language
  4. Punctuality
  5. Planning your work
  6. Habit to postpone the work
  7. Telephone conversation

Habit to Postpone the work

A father in the morning, while going to his work, asked his son to do certain work for him. The son, who was in junior college, was more interested in loitering in the college. So he thought he could attend to work of his father little later or may be in the afternoon. In the college, while gossiping with friends, he forgot the work of his father.

Obviously in the evening his father was disappointed with him. This habit of postponement of work shall not be your nature. “There is long time on hand to complete the submission work, so let us work on it little later”.

This is how you think most of the time. This habit of postponement of work is certainly unsuitable in your career.